Privacy Policy

Effective Date: January 2022

1. Introduction Welcome to FIRSTGATES LLC ("Company," "we," "our," or "us"). We specialize in providing software development solutions tailored to businesses, focusing on innovative technologies, custom software, and system integrations to enhance operational efficiency. Our goal is to empower businesses with scalable and secure software solutions. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Website URL].

2. How These Terms Apply By using FIRSTGATES LLC, you fall into one or more of the following three different categories of users:

Site Visitors: Users who browse our website.

Free Users: Users who utilize our free/basic services with limited features.

Managed Users: Users accessing our services through a paid subscription plan purchased by an entity (the "Customer") that has entered into a written agreement with FIRSTGATES LLC.

If you are a Managed User, only the following sections of these Terms will apply to you: Section 1 (Introduction); Section 2 (How These Terms Apply); and Section 6 (Your Rights and Choices).

As a Managed User, you gain access to our services through a Customer of FIRSTGATES LLC. For example, if you are using our services as part of your employer’s organization, your employer is the Customer. If you are using a workspace created by a friend, your friend is the Customer authorizing you to join. The Customer Agreement governs our relationship with the Customer, including control over Customer Data. The Customer has the right to manage permissions, enable or disable third-party integrations, and take actions that may impact Customer Data.

CUSTOMER RESPONSIBILITY: The Customer is solely responsible for:

Informing you and other Managed Users of relevant policies and settings affecting data processing.

Obtaining necessary rights and permissions from you and other Managed Users for lawful data use.

Ensuring that data transfers comply with applicable laws.

Resolving any disputes related to Customer Data and service usage.

FIRSTGATES LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND TO MANAGED USERS. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

3. Eligibility and Scope To use the Service and Websites, you must be, and you represent and warrant that you are, at least 16 years of age and competent to agree to these Terms. If the law where you reside requires that you must be older in order for FIRSTGATES LLC to lawfully provide the Service and Websites to you and use your personal data without parental consent, then you must be that older age.

If the representations in the preceding sentence are not true, or if FIRSTGATES LLC has previously prohibited you from accessing or using the Service and Websites, you may not access or use the Service and Websites.

4. Account Registration and Use

4.1 Account Registration and Confidentiality To access the Service and certain parts of our Websites, you must register for a FIRSTGATES LLC account by creating a username and password. You agree to provide us with accurate, complete, and current registration information about yourself. It is your responsibility to ensure that your password remains confidential and secure, and you agree that you will not allow others to access the Service using your account. By registering, you agree that you are fully responsible for all activities that occur under your username and password. We may assume that any communications we receive under your account have been made by you. If you are a workspace or organization owner or administrator, or if you have confirmed in writing that you have the authority to make decisions on behalf of a workspace or organization (“Account Administrator”), you represent and warrant that you are authorized to do so and agree that FIRSTGATES LLC is entitled to rely on your instructions.

4.2 Unauthorized Account Use You are responsible for notifying us at [email protected] if you become aware of any unauthorized use of or access to your account. You understand and agree that we may require you to provide information that may be used to confirm your identity and help ensure the security of your account. FIRSTGATES LLC will not be liable for any loss, damages, liability, expenses, or attorneys’ fees that you may incur as a result of someone else using your password or account, either with or without your knowledge and/or authorization, and regardless of whether you have advised us of such unauthorized use. You will be liable for losses, damages, liability, expenses, and attorneys’ fees incurred by FIRSTGATES LLC or a third party due to someone else using your account. In the event that the Account Administrator or Customer loses access to an account or otherwise requests information about an account, FIRSTGATES LLC reserves the right in its sole discretion to request from the Account Administrator or Customer any verification it deems necessary before restoring access to or providing information about such account.

5. License Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access and use the Service and Websites only for your own internal use (or for internal uses authorized by the applicable Account Administrator), and only in a manner that complies with these Terms and all legal requirements that apply to you or your use of the Service and Websites. FIRSTGATES LLC may revoke this license at any time, in its sole discretion.

6. Acceptable Use Policy

You acknowledge and agree to comply with these Terms, including the following rules regarding acceptable use of the Service and Websites (the “Acceptable Use Policy”).

6.1 Disruption of the Service You may not:

Access, tamper with, or use non-public areas of the Service and Websites, FIRSTGATES LLC’s computer systems, or the technical delivery systems of FIRSTGATES LLC’s providers.

Probe, scan, or test the vulnerability of any system or network or circumvent any security measure.

Access or search the Service and Websites by any means other than FIRSTGATES LLC’s publicly supported interfaces (for example, “scraping”).

Interfere with or disrupt, or attempt to interfere with or disrupt, our infrastructure or the access of any user, host, or network, including, without limitation, by sending a virus, overloading, flooding, spamming, mail-bombing the Service and Websites, or by scripting the creation of User Content that interferes with the Service and Websites.

Attempt to use artificial intelligence (AI) models to act in a manner that violates these Terms or intentionally circumvents safety filters and functionality of the Service.

6.2 Misuse of the Service and Websites You may not use the Service and Websites to carry out, promote, or support:

Any disinformation, deception, or otherwise fraudulent activities.

The impersonation of another person or entity or the misrepresentation of an affiliation with a person or entity (e.g., “spoofing”, “phishing”).

Activities that are defamatory, libelous, or threatening, or otherwise constitute hate speech, harassment, or stalking.

The violation of any law or the rights of others (including unlawful tracking, monitoring, and identification or the publishing or sharing of another person’s confidential or personal information without their express authorization and permission).

Harm or abuse of a minor, including grooming and child sexual exploitation.

The sending of unsolicited communications, promotions, advertisements, or spam.

The publishing or sharing of malicious content.

The promotion or advertisement of products or services other than your own without appropriate authorization.

The development of services that compete with FIRSTGATES LLC.

6.3 User Content You may not post any User Content on the Service or Websites (or otherwise make use of the Service or Websites) in a manner that:

Is deceptive, fraudulent, illegal, obscene, defamatory, disparaging, libelous, threatening, or pornographic (including child pornography, which, upon becoming aware of, we will remove and report to law enforcement, including the National Center for Missing and Exploited Children).

Suggests any content, information, or other outputs generated by AI are human-generated.

Criticizes others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, or medical condition.

Contains any personal information of minors under the age of 16.

Contains any sensitive personal information as defined by applicable law (such as financial information, payment card numbers, social security numbers, or health information) without FIRSTGATES LLC’s prior written consent granted as part of a Customer Agreement.

Contains viruses, bots, worms, or similar harmful materials.

Contains any information that you do not have a right to make available under law or any contractual or fiduciary duty.

Could otherwise cause damage to FIRSTGATES LLC or any third party.

6.4 Artificial Intelligence If you use any AI or machine learning features and functionality (including third-party models) provided by FIRSTGATES LLC (collectively, “FIRSTGATES AI”), you agree to:

Implement appropriate human oversight and safeguards to mitigate potential risks associated with your use of FIRSTGATES AI (i.e., impacts on a person’s fundamental rights, health, or safety).

Remain responsible for all decisions made, advice given, actions taken, and failures to take action based on your use of FIRSTGATES AI.

Provide information about your intended use of FIRSTGATES AI and compliance with this Acceptable Use Policy upon request.

Evaluate FIRSTGATES AI outputs for accuracy and appropriateness in light of the probabilistic nature of AI and potential for producing inaccurate content.

6.5 Acceptable Use Violations If we reasonably believe a violation of this Acceptable Use Policy has occurred or may occur in the near future in a manner that may disrupt the Service or Websites for our Customers or other users, we may suspend or terminate your access to the Service and Websites, without any liability to us and in addition to any other remedies that may be available to us. FIRSTGATES LLC reserves the right to notify the applicable Account Administrator of the foregoing.

7. Proprietary Rights FIRSTGATES LLC and its licensors exclusively own all right, title, and interest in and to all intellectual property rights in the Service and Websites. You agree to abide by all applicable copyright and other laws, as well as any additional copyright notices or restrictions contained in the Service and Websites. All present and future rights in and to trade secrets, patents, copyrights, trademarks, service marks, know-how, and other proprietary rights of any type under the laws of any governmental authority, domestic or foreign, including without limitation rights in and to all applications and registrations relating to the Service and Websites shall, as between you and FIRSTGATES LLC, at all times be and remain the sole and exclusive property of FIRSTGATES LLC.

8. User Content and Feedback

8.1 User Content and Submissions on the Service The Service allows you to create tasks and submit associated information, text, files, and other materials (collectively, “User Content”) and to share that User Content with others. User Content submitted or otherwise made available to the Service is subject to the following terms:

8.2 Free User Content Free Users maintain ownership of the User Content that they submit to the Service (“Free User Content”). By submitting Free User Content, Free Users grant FIRSTGATES LLC a license to access, use, copy, reproduce, process, adapt, publish, transmit, and display that Free User Content, in order to provide the Service, and as permitted by FIRSTGATES LLC’s Privacy Statement, including if required to do so by law or in good faith to comply with legal process. We reserve the right to remove any Free User Content on the Service that violates these Terms or that is otherwise objectionable in FIRSTGATES LLC’s sole discretion.

8.3 Managed User Content on the Service User Content submitted to the Service by Managed Users is Customer Data, which is owned and controlled by the Customer, in accordance with the Customer Agreement.

8.4 Feedback The Service and the Websites may have certain features that allow you to submit comments, information, and other materials (collectively, “Feedback”) to FIRSTGATES LLC, and/or share such Feedback with other users, or the public. If you submit Feedback, FIRSTGATES LLC may use such Feedback for any purpose without any compensation or obligation to you. We reserve the right to remove any Feedback posted in our public forums for any reason at our sole discretion.

8.5 User Content and Feedback Representations You represent and warrant that you have all required rights to submit User Content and Feedback without violation or infringement of any third-party rights. You understand that FIRSTGATES LLC does not control, and is not responsible for, User Content or Feedback, and that by using the Service and/or Websites, you may be exposed to User Content or Feedback from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable.

9. Indemnification YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD FIRSTGATES LLC, ITS AFFILIATES, AND ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, SHAREHOLDERS, CONTRACTORS, OR REPRESENTATIVES HARMLESS FROM AND AGAINST ANY CLAIM OR DEMAND, INCLUDING WITHOUT LIMITATION, REASONABLE ATTORNEYS’ FEES, MADE IN CONNECTION WITH OR ARISING OUT OF YOUR USE OF THE SERVICE AND WEBSITES, YOUR CONNECTION TO THE SERVICE AND WEBSITES, YOUR VIOLATION OF THE TERMS, YOUR VIOLATION OF AN APPLICABLE LAW, YOUR SUBMISSION, POSTING, OR TRANSMISSION OF USER CONTENT TO THE SERVICE AND WEBSITES, AND/OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER INDIVIDUAL OR ENTITY. WE RESERVE THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF SUCH DISPUTES, AND IN ANY EVENT, YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.

10. General Terms

10.1 Modifications to the Service We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service and Websites (or any part thereof), with or without notice. You agree that FIRSTGATES LLC shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service and Websites.

10.2 Controlling Law These Terms will be governed by the laws of Wyoming notwithstanding its conflicts of law principles. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer’s country. This paragraph does not override those laws.

10.3 Initial Dispute Resolution Most disputes can be resolved without resort to formal dispute resolution. If you take any issue with us or our Service, you agree that before taking any formal action, you will contact us at [email protected] and provide a brief, written description of the dispute and your contact information. Except for intellectual property and small claims court claims, the parties agree to use their best efforts to settle any dispute, claim, question, or disagreement directly through consultation with FIRSTGATES LLC, and good faith negotiations shall be a condition to either party initiating a lawsuit.

10.4 No Waiver The failure of FIRSTGATES LLC to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. If any provision of these Terms is found to be invalid or unenforceable, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.

10.5 Third-Party Beneficiaries You agree that, except as otherwise expressly provided in these Terms, there shall be no third-party beneficiaries to these Terms.

10.6 Entire Agreement These Terms (and all terms and conditions incorporated herein) constitute the entire agreement between you and FIRSTGATES LLC and supersede any prior agreements between you and FIRSTGATES LLC on the subject matter. To the extent of any conflict or inconsistency between the provisions in these Terms and any other terms or resources referenced in these Terms, the terms contained directly in these Terms will first prevail.

10.7 Translations Any non-English translations of these Terms are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version shall control.

10.8 Miscellaneous These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you. These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by FIRSTGATES LLC without restriction. These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns. No agency, partnership, joint venture, or employee-employer relationship is intended or created by these Terms.

10.9 Notices We may deliver notice to you by email, posting a notice on the Service and Websites, or any other method we choose, and such notice will be effective on dispatch. If you give notice to us, it will be effective when received, and you must use the following physical or email address:

Email: [email protected]

Address: 1309 Coffeen Avenue, Ste 1200, Sheridan, WY 82801

11. Information We Collect We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other details you provide voluntarily.

Technical Information: IP address, browser type, operating system, and device details.

Usage Data: Pages visited, time spent on pages, and interactions with our website.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website performance.

3. How We Use Your Information We use your information for the following purposes:

To provide and maintain our services.

To communicate with you, including responding to inquiries and providing customer support.

To improve our website, products, and services.

To comply with legal obligations and enforce our policies.

To send promotional emails, newsletters, or marketing materials (with your consent).

4. Sharing Your Information We do not sell, trade, or rent your personal information. However, we may share your data with:

Service Providers: Third-party vendors that help us operate our website and services.

Legal Authorities: When required by law or to protect our rights.

Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Data Security We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices You have the following rights regarding your personal data:

Access & Correction: Request access to your personal data and correct inaccuracies.

Opt-Out: Unsubscribe from marketing communications at any time.

Deletion: Request the deletion of your personal data, subject to legal requirements.

Cookies: Manage cookie preferences through your browser settings.

7. Third-Party Links Our website may contain links to third-party websites for informational purposes or additional services. These websites operate independently from us, and we are not responsible for their privacy practices, content, or security measures. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Phone: +18474104943

Address: 1309 Coffeen Avenue, Ste 1200, Sheridan, WY 82801

By using our website, you consent to the terms of this Privacy Policy.